Is Cannabis Delivery Safe?
Completely. We've built our entire delivery process around making it safe and reliable for both you and our team.
Sealed Packaging
Every order is packed in sealed Stonies bags before it leaves our facility. Nothing is open, nothing is accessible during transit. You receive the bag exactly as we packed it. Our packaging is tamper-evident, so you'll know immediately if anything was compromised between our facility and your door. Each product inside is also individually sealed according to industry standards, providing multiple layers of protection for your order.
Professional Drivers
Our drivers are part of our team — not random contractors from a gig app. They know the areas they deliver to, they handle products properly, and they're professional at the door. Each driver goes through a thorough background check and receives specific training on product handling, customer service, and delivery protocols. They're equipped with company vehicles or approved personal vehicles that meet our standards, and they follow designated routes to ensure timely, efficient service. When a Stonies driver shows up, you're dealing with someone who represents our brand and understands the responsibility that comes with it.
Direct Handoff
Your order is handed directly to you (or someone at your address). We don't leave packages unattended at the door, in a mailbox, or with random people. The driver contacts you when they arrive and delivers it in person. This direct handoff requirement ensures proper age verification at every delivery and eliminates the risk of theft, weather damage, or delivery to the wrong location. If you're not available when the driver arrives, they'll wait a reasonable time or coordinate a new delivery window with you — but they won't just leave your order somewhere.
Privacy and Discretion
We understand that privacy matters. Our drivers arrive in unmarked vehicles or vehicles with minimal branding, and they dress professionally without drawing unnecessary attention. The sealed Stonies bags are discreet and don't advertise their contents. Your delivery looks like any other professional courier service, and our drivers respect your privacy throughout the entire interaction. We also maintain strict confidentiality with all customer information and never share your data with third parties.
Payment Safety
We accept cash on delivery and wallet balance. You can see your full order total at checkout before confirming — no surprise charges, no hidden fees. When paying cash, our drivers carry limited change and can provide a receipt upon request. Your payment goes directly to our driver, who logs it immediately in our system. If you prefer to avoid cash transactions entirely, you can preload your wallet balance through your account and pay digitally. Either way, the transaction is documented and secure.
Order Accuracy
Orders are packed from our inventory and double-checked before they go out. If something is wrong with your order — missing item, wrong product — contact us and we'll make it right immediately. Our packing team follows a verification checklist for every order, matching items against your order receipt before sealing the bag. We also track our accuracy rate internally and use any mistakes as training opportunities to improve our process. You can browse our menu with confidence knowing that what you order is what you'll receive.
Real-Time Tracking and Communication
Once your order is out for delivery, you can track its progress in real time through your account. You'll receive notifications when your order is being prepared, when it's out for delivery, and when the driver is nearby. Our drivers can also communicate with you directly if they need clarification on your address or delivery instructions. This transparency means you're never left wondering where your order is or when it will arrive.
Thousands of Deliveries
We've completed thousands of deliveries across Miami-Dade and Broward County. This isn't a side project — it's a professional operation with real systems, real people, and real accountability.
