How Is My Order Packaged?

Every order is packed in a sealed Stonies branded bag. Here's what to expect.

Sealed Branded Bags

Your products come in a sealed bag with our Stonies branding. Everything is packed securely so nothing shifts around during transit. The bag is sealed shut — your order stays exactly how we packed it until you open it yourself.

We use tamper-evident seals on every delivery. If the seal is broken or damaged when you receive your order, don't accept it. This protects both you and us, ensuring you receive exactly what you ordered in the condition it left our facility. Each bag is also labeled with your order number for easy verification.

What's Inside Your Delivery Bag

Inside the sealed bag, you'll find your cannabis products in their original manufacturer packaging along with your itemized receipt. If you ordered flower, it comes in sealed containers or jars. Pre-rolls arrive in their protective tubes. Edibles, concentrates, and other products are packaged according to Florida regulations — clearly labeled with THC content, strain information, and batch numbers.

We also include any promotional materials or first-time customer gifts if applicable to your order. Everything is organized neatly so you can easily verify your items against your receipt. If you're curious about what's currently available, feel free to browse our menu to see our full selection.

Quick Handoff

The delivery itself takes about 30 seconds. Driver arrives, hands you the bag, and they're gone. No lingering, no hassle.

Our drivers are trained to be professional and efficient. They'll verify your ID, hand you the sealed bag, and complete the transaction quickly. You don't need to invite them in or make small talk. We respect your time and privacy. Most customers appreciate how streamlined we've made the process — it's designed to be as convenient as ordering food delivery.

Hotel & Apartment Deliveries

Ordering to a hotel or apartment? The driver meets you in the lobby or entrance, hands over your bag, and leaves. Simple and fast.

For hotels, include your room number in the delivery notes and we'll text you when the driver arrives. Most hotels in Miami are familiar with cannabis deliveries, but meeting in the lobby keeps things smooth and professional. For apartments and condos, the same applies — lobby or main entrance works best. If your building has specific delivery instructions or a gate code, add those details when you place your order.

Smell-Proof?

Our packaging is sealed to minimize any odor. The sealed bags do a great job of keeping things contained during transit and handoff.

While our bags significantly reduce odor, we can't guarantee they're 100% smell-proof in all circumstances, especially with particularly pungent strains. The manufacturer packaging your products arrive in provides the first layer of odor control, and our sealed delivery bags add a second layer. For most deliveries, you won't notice any smell until you open the bag at home.

Checking Your Order

Once you receive your delivery, take a moment to verify your order against the receipt before the driver leaves. Check that you received the correct products and quantities. If something's wrong — missing items, incorrect products, or damaged packaging — let the driver know immediately or contact our customer support right away.

We stand behind every delivery and will make it right if there's an issue. It's much easier to resolve problems on the spot or within the first few minutes after delivery than hours later. Our team is always available during operating hours to help with any concerns.

Questions about your delivery? Our support team is here to help before, during, and after your order arrives.