How Can I Reach You?
Got a question, issue, or just want to say hi? Here are all the ways to get in touch with us.
Phone & Text
The quickest way to reach us is by calling or texting us on WhatsApp (305) 339-6321. Our team is available during operating hours (9 AM - midnight, every day). For order issues, calling is usually fastest.
Live Chat
See that chat bubble in the corner of your screen? That's us. Click it to start a conversation and someone from our team will get back to you quickly. It's great for quick questions or order status checks.
Social Media
You can DM us on Instagram — we're active there and usually respond within a few hours. Follow us for product drops, deals, and updates too.
When to Reach Out
Our team is available every day from 9:00 AM to midnight. That's the same hours as our delivery window. If you message outside those hours, we'll get back to you the next morning.
Common Reasons People Contact Us
- Order status or tracking updates
- Changing or canceling an order
- Questions about specific products
- Delivery area inquiries
- Feedback or complaints (we actually read these)
- Promo code issues
We're Real People
When you reach out, you're talking to an actual human on our team — not a bot, not a call center overseas. We care about getting things right and making sure you're happy with your experience.